5

The work was done as planned on schedule at the estimated price. Can't complain about that.

5

I brought my car in early, and was surprised to have it serviced right away. It matches my experience years ago, when Dean's did a great job servicing my Neon. This is a great place, I recommend it highly.

5

I've been a customer here for at least 20 years. The current management is friendly, knowledgeable and never tries to upsell. What more could you ask for!

5

I had to cancel an appointment last minute and they graciously reachedueld with me. When I showed up when they were busy, but they still had excellent customer service. While waiting, I could tell that a customer on the phone was unhappy about waiting for a part to come in. He was on the phone of quickly calling back almost the entire hour we were there. I could not believe how patient, kind, honest, and clear dean’s automotive employees were. Best customer service I have ever seen— getting my tires aligned, for sure, and possibly ever.

5

Excellent and timely service. Honest and helpful advice with pros/cons of options particularly appreciated.

5

When I took my car to Dean’s for the first time in about five years recently, I was initially a little worried because it looked like it had changed ownership. But I found that the qualities of honesty and competence were still there with the new personnel. I brought the car in for a Check Engine light that pointed to an intake manifold problem. In the course of sourcing the needed part, Peter discovered that the work would be covered under Hyundai’s warranty if I took the car to a local dealership, and steered me in that direction. He could have simply kept that to himself and done the repair, making several hundred dollars, and I would have been none the wiser. You don’t find that kind of honesty and fair play everywhere in the car repair business! I would certainly use Dean’s again.

5

Super friendly people and good service. Thank you!

5

I received excellent service from Dean's Automotive. Their service rocks! They are super honest and very friendly. I worked with the manager Peter Khoury and he was very knowledgeable.

5

Competent, courteous and timely front end alignment of BMW

5

Peter is a real caring person,but you've got to experience him for yourself, give him a shake!

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Dean's Automotive (650) 961-0302 For Assistance.