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5

Trust is very important to me, and I have that with Dean's. Except for Dean's, it is seemingly more and more difficult to find qualified, caring, and trustworthy people who know and provide customer service. I trust their workmanship, share a common belief in their ethics, and appreciate their honesty. What more can a person ask?

Thank you, Mr. White! You have made our day.

- Dean's Automotive
4

Excellent service. Very professional. All the explanation was clear and concise. Detailed report of work done. I will recommend this place to all my friends.

Thank you; note that we reward referrals!

- Dean's Automotive
5

Dean's Automotive is the great shop and I trust them completely with my precious car. Thanks guys!

Thank you, Anonymous! Wish we knew who we could thank personally.

- Dean's Automotive
4

They are proactive in making sure your car is in great shape. Preventative maintenance is provided with lots of care and attention.

Thank you, Ora; we appreciate your loyalty.

- Dean's Automotive
5

I was going to bring my 1997 tacoma in to toyota, but luckily I found Dean's because they found and fixed problems that toyota seemed to overlook. Customer service was great, too. I'm happy with the service and will definitely come back.

We so appreciate your trust in us; thank you for sharing your comments.

- Dean's Automotive
5

I have used dean's for service on my Prius for several years and have always been satisfied with the quality and timeliness of the work. Highly recommended.

We so appreciate your review and feedback; Thank you!

- Dean's Automotive
5

Dean's is not the cheapest shop around, but it's difficult to find this combination of quality work, honesty and integrity, and old-fashioned customer service at any price. Dean's has always been candid about what was needed, what wasn't needed, and why. And even when a mistake was made, they called me proactively before I figured it out, fessed up, and made it right. Always willing to take the time to discuss and explain services, options, and prices.

Thank you very much for your input; wish we knew who you are so we could thank you in person!

- Dean's Automotive
5

I am always comfortable having Warren and his team be the guys who work on my car. I know that he will only do the work that has to be done and will be truthful when the necessity is not there. I feel safe driving the car, even on a road trip, because I know that everything is being taken care of.

Thank you, Barbara! We have enjoyed being of service to you over the years, and appreciate your loyalty.

- Dean's Automotive
5

My 2002 Suzuki Aerio needed a catalytic convertor!! The price quotes for parts and labor ranged from $1000.00 to $1700.00. After Dean's Automotive performed a thorough evaluation, they recommended that I speak to a Suzuki dealer about a possible warranty. This advice saved me several hundred dollars. It would have been very easy for Dean's to do my repair and never mention the warranty, but they were more interested in the personal well being of the customer than they were in the immediate sale. I certainly appreciated their care!

We are pleased that you were able to get the help you needed. Thank you for sharing your experience with us.

- Dean's Automotive
4

Thorough and professional. It took a little bit over an hour and I waited in their lobby while the work was being done. George and Warren are very customer service oriented and exude trust and professionalism.

Dean's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Dean's Automotive (650) 961-0302 if you have any issues in accessing any area of our website.