4

They are proactive in making sure your car is in great shape. Preventative maintenance is provided with lots of care and attention.

Thank you, Ora; we appreciate your loyalty.

- Dean's Automotive
5

I was going to bring my 1997 tacoma in to toyota, but luckily I found Dean's because they found and fixed problems that toyota seemed to overlook. Customer service was great, too. I'm happy with the service and will definitely come back.

We so appreciate your trust in us; thank you for sharing your comments.

- Dean's Automotive
5

I have used dean's for service on my Prius for several years and have always been satisfied with the quality and timeliness of the work. Highly recommended.

We so appreciate your review and feedback; Thank you!

- Dean's Automotive
5

Dean's is not the cheapest shop around, but it's difficult to find this combination of quality work, honesty and integrity, and old-fashioned customer service at any price. Dean's has always been candid about what was needed, what wasn't needed, and why. And even when a mistake was made, they called me proactively before I figured it out, fessed up, and made it right. Always willing to take the time to discuss and explain services, options, and prices.

Thank you very much for your input; wish we knew who you are so we could thank you in person!

- Dean's Automotive
5

I am always comfortable having Warren and his team be the guys who work on my car. I know that he will only do the work that has to be done and will be truthful when the necessity is not there. I feel safe driving the car, even on a road trip, because I know that everything is being taken care of.

Thank you, Barbara! We have enjoyed being of service to you over the years, and appreciate your loyalty.

- Dean's Automotive
5

My 2002 Suzuki Aerio needed a catalytic convertor!! The price quotes for parts and labor ranged from $1000.00 to $1700.00. After Dean's Automotive performed a thorough evaluation, they recommended that I speak to a Suzuki dealer about a possible warranty. This advice saved me several hundred dollars. It would have been very easy for Dean's to do my repair and never mention the warranty, but they were more interested in the personal well being of the customer than they were in the immediate sale. I certainly appreciated their care!

We are pleased that you were able to get the help you needed. Thank you for sharing your experience with us.

- Dean's Automotive
4

Thorough and professional. It took a little bit over an hour and I waited in their lobby while the work was being done. George and Warren are very customer service oriented and exude trust and professionalism.

4

Greeting on phone is good as is personnel greeting when car is brought in. There is a wide range of knowledge about car repair that we value

Thank you, Mr. Robertson! We value your business and are happy to know you are happy!

- Dean's Automotive
5

I was very happy with the brake job and the amount of effort that was put into finding out why the brake light kept coming on. You totally solved the problem!

Thank you, Ed, for letting us know your thoughts. It is great to know our efforts are appreciated!

- Dean's Automotive
4

My 1996 jeep cherokee had a bad starter. I took it to Dean's. They analyzed it that afternoon and fixed it the next morning. They even called for a car rental for me.

We appreciate your loyalty, Barbara!

- Dean's Automotive
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Dean's Automotive (650) 961-0302 For Assistance.